Traditional protocol still has place in a high-tech world

Q: With handy electronic devices such as BlackBerrys and PDAs appearing as the wave of the future, what are some guidelines for using them in public?

A: PDA used to suggest a "public display of affection." A BlackBerry was formerly known as a delicious fruit. Today, BlackBerry is a brand name for a high-technology device, and PDA stands for personal digital assistant. These small, handheld computers are multifunctional and complex, allowing for multitasking and promising efficiency.

To know the proper protocol surrounding their use, we first need to understand what these light-weight, electronic gadgets can do. They can download music, take pictures, record video, surf the Web and send and receive data and e-mails.

They operate as electronic organizers, calculators, clocks, calendars, typewriters and word processors. They play computer games, run spreadsheets and more. Newer PDAs also have audio capabilities, enabling them to be used as mobile phones.

They are used in a variety of fields, including business, education, architecture, medicine, science and sports, as well as for personal communication and automobile navigation.

Traditional rules still apply to high-technology equipment. The rules are based on respect and consideration for others, both those on the receiving end of your transmissions and in your presence when you are using the devices. Here are some guidelines to follow:

* Although storing information in these devices is efficient, transferring accurate data can be compromised. The temptation to abbreviate words and phrases and for spelling inaccuracy is real and can result in a poor reflection of the individual composing the message.

* Using PDAs at times when one's attention should be focused on another person, such as a speaker or presenter, may send an unintended message that could compromise your respect and reputation.

Remember, we are continually striving to build trust and develop relationships. An inadvertent, unintentional slight may have serious ramifications.

* Typically, taking notes the old-fashioned, traditional way, with pen and paper, involves making eye contact with the presenter, listening and writing. With PDAs, we are focusing much of our attention on an inanimate object and risk offending the presenter by not giving him or her our full attention. A PDA may actually help you get more accomplished, but at what price?

Source : www.newburyportnews.com